


Leadership Academy awareness activity: Connection
The new standard
Late 2018, the Council I work for rolled out a new-ish standard guideline for leaders. It’s a blueprint for desired behaviours, meant to help leaders better understand where their capabilities currently sit against Council’s standards, and also each other.
In order to ease leaders into this new system, a few programs have been developed. One of them, is an interactive online activity I developed with the L&D team, aimed mainly at aspiring and team leaders. Middle and executive managers will enjoy the effort and see the value, although they might find the activities too basic for their level.
Story and logic
(A method to the madness)
The Synopsis – You’ve been invited to join Earth’s delegation and represent Council on the most prestigious intergalactic summit in the Open Space. In preparation for attending the summit, you’ll make key decisions that can make or break the project. They will affect the course of history, the outcomes, your performance and have an impact on the people around you. Your job is to lead your team, make positive connections and deliver a world-class presentation.

The logic
The overarching story is based on the blueprint’s sub-factors for Connection, one of the capabilities promoted, and all passages and decisions are backed by supported (and expected) behaviours.
During the activity we track two variables, CONNECTION and TIME. They are points you may gain or lose in every decision you make. For instance, at some point you’re given the option to get to know more about your team members. If you choose to do so, you’ll lose time points (time invest). However, connection points may be rewarded.
Based on your score, you’re presented with one of four results, from nailing the project to failing not going to the summit at all. Also, based on performance, 70:20 activities are recommended.

The result
The activity is still new, so it’s early to pull any definitive data out. However, the reports already show we’re off to a good start. The majority of the learners (leaders) enjoyed the overall activity and they find the awareness gained will be useful in their jobs. The feedback rate went up to 46%, that’s far more than any other training we have in-house. Also, importantly, the vast majority (83%) liked the way the activity was presented.
I’m very excited to participate in this new approach, be able to introduce game based activities to Council and work alongside high caliber learning professionals to bring leaders training that is engaging and fun to play yet serious enough to make it to the official Leadership Academy.

City of Tea Tree Gully visual ID
I just spent the last month and a bit helping the communication team at the city of Tea Tree Gully council sort out their visual and corporate identity. I have to say, I was surprised.
From other people, I know that work with councils, the impression I had is that things are generally (too) slow, I thought I’d fighting bureaucracy and quickly start hitting walls. Instead, I met a dynamic team, young and young at heart, they took me in as part of the team from day one, and together we worked. In the course of 5 weeks, we fixed the brand style guide, signage, events collateral, the mascot team for Waterworld, their website new look, intranet, asset management system and more. Few! It was full-on, but it was fun.
Design is collaborative
Coming from a creative agency background, I was quite used with ridiculous deadlines, with everything being for yesterday. Top that with two direct managers, one older and insecure yet arrogant, the other young and overly ambitious – both incredibly arrogant, fresh graduates, ready to treat everyone on their level or below like dirt, for no good reason. So this time, joining a friendly team in such an open and collaborative environment, was just bliss, like fresh air.
For this reason, I can say my first experience with working within the Council was great, and I have the communication team to thank for. I understand some of the designs proposed may take a long time to be implemented, if ever, but in the end, it was fun taking on the challenge and working alongside professionals who truly understand the meaning of teamwork, inclusion and collaboration. Thank you CTTG team.

Mick O’Shea’s Irish Pub website

Soft Swim Pool Brand Guidelines
Brand guideline built to ensure consistency across all media. It works as a solid blueprint for all marketing efforts.