BioGuard H2Know Training

BioGuard H2Know Training

BioGuard H2Know Training Series

An online based, interactive induction system designed and built to cater for new staff in the pool and spa industry. It takes the efforts and costs off retailers’ shoulders and instead get them better prepared candidates for more specific roles.

H2Know Training Customer Service Team

H2Know Training Customer Service Team

Meet the new mascots that will help pool industry people to polish their skills on customer service and product knowledge, the second module of the H2Know Training developed by BioLab Australia.

Each character represents a main group of a personality type – analytics, drivers, amiables and expressives – and will help retailers and pool professionals get a better understanding on how to adapt their speech and attitude according to their audience.